Refund and Returns Policy

At Vanity Prescribed, we are committed to providing the highest level of quality healthcare and ensuring seamless access to medical providers and medications at affordable prices. Our focus on exceptional patient care means that your experience is our top priority. If you encounter any issues with your order or product, please don’t hesitate to reach out to our team at 949-779-6644 or hello@vanityprescribed.com.

Important Notice on Returns
Due to the nature of our products and for the safety and health of our customers, we do not accept returns or exchanges on any items once your order has been processed and shipped. This policy applies to both prescription medications and non-prescription products.

If your prescription medication arrives damaged or is lost in transit, please contact our team immediately at 949-779-6644 or email us at hello@vanityprescribed.com. We will assist you in resolving any issues and ensure you receive the products you need.

Lost Packages

In the rare event that your package is lost in transit, Vanity Prescribed will reship your order. We will collaborate with your carrier (USPS, FedEx, UPS) to locate your package and redirect it if necessary. While weather conditions may occasionally delay delivery, our products are not affected by increased transit times as we do not ship refrigerated items. If your package is lost or does not arrive at the address you provided, please reach out to our team at hello@vanityprescribed.com.